Privacy Policy

Who We Are

Kirana Store (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”) and is committed to protecting your personal information. This Privacy Policy describes the types of information we collect from and about you when you visit our website (the “Site”) or use our mobile application (the “App”) (collectively, the “Services”), and how we use, disclose, and protect that information.

Information We Collect:

We collect several types of information from and about you, including:

  • Personal Information:

    This information can identify you as an individual and may include your name, email address, phone number, billing and shipping address, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us for support.

  • Non-Personal Information: This information does not identify you as an individual and may include your browsing history, search queries, IP address, device type, and operating system. We collect this information automatically when you use the Services.

How We Use Your Information:

We use your information to:

  • Process your orders and deliver your purchases.
  • Create and manage your account.
  • Send you marketing and promotional communications (with your consent).
  • Respond to your inquiries and provide customer support.
  • Improve the Services and personalize your experience.
  • Analyze website traffic and user behavior.
  • Prevent fraud and ensure the security of the Services.

Sharing Your Information:

We may share your information with third-party service providers who help us operate the Services, such as payment processors, shipping companies, marketing agencies, and data analytics providers. These third-party service providers are obligated to use your information only to provide the services we have contracted for and are required to comply with applicable privacy laws and regulations.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to:

  • Comply with legal process.
  • Protect the rights or safety of ourselves, our users, or the public.
  • Prevent or investigate fraud or other illegal activities.

Your Choices:

You have choices regarding your information:

  • Email Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email you receive from us.
  • Account Information: You can access and update your account information by logging into your account and visiting your profile settings.
  • Cookies: Most web browsers allow you to control cookies through their settings. You can block, delete, or disable cookies if you wish. However, doing so may limit your ability to use certain features of the Services.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children’s Privacy:

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete such information from our records upon verification.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site and App.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at: